WORLD CLASS TECHNOLOGY
Recent innovations in web-based technology enable us to facilitate the mortgage process in ways other mortgage companies can only dream about.
Imagine having 24/7 access to a nationall institution from virtually anywhere in the world. Our web-enabled Point of Sale system connects every person in the company. The loan production process, from the point of application to funding, is electronically coordinated through the system.
Our automated system is comprised of four mission-critical components:
-
A Web based front-end point of sale platform
-
A Web based client/employee interface
-
Access to automated underwriting engines
-
Communication and task scheduling system
In today’s competitive marketplace the key to improved productivity, office efficiency, and customer service is a web-based point of sale system. Right Start Mortgage has partnered with Netupdate to provide this powerful solution.
Posting loan status data to secure websites for customer review is at the forefront of Internet lending innovation. Right Start Mortgage has recognized this fact, and made the solution an integral part of its technology. By enabling consumers to access loan information 24/7 online, via their own secure websites, Right Start Mortgage can reduce telephone inquiries and improve operational efficiencies. This dramatically reduces time to application and time to close.
At Right Start Mortgage we realize having a web presence isn’t enough. Fortunately, evidence suggests that institutions with existing customer relationships and strong ties to the community enjoy strong advantages when competing on the web. Today less than 25% of lenders have “transactional” websites, where consumers can obtain detailed fee quotes, complete the application process, obtain loan approval, and receive real time loan status. Our web based system is clearly a competitive advantage and a tool for our Branches to get more consumer referrals, employee/realtor referrals, and related referral business; because of the streamlined processes, reduced documentation, and iinstant communications.
What Our Branch Gains:
A unique and personalized website
Ability to offer rapid, written approvals to prevent continued loan shopping
Real time status for entire loan pipeline
Ability for all parties to view and print documentation 24/7
Ability for all parties to communicate in a centralized and tracked environment
Automated tasking and scheduling assures a greater level of customer satisfaction
Automated, instant notifications to the loan representative via e-mail, cell phone, or pager when a borrower initiates or submits an application
Ability to offer a library of useful, electronic documents, such as Settlement Cost booklet and application checklists
One centralized, easily accessible system
What Borrowers Gain: Reduced Confusion and Time to Approval
What Employees Gain: More Productive Working Relationships
- Personal, secure, 24/7 website for realtors and other business employees
- Create applications and submit for approval on the web
- Access up to date loan status
- Communicate centrally on line with all parties in a transaction
|
